USAA, which caters exclusively to military men and their families, is an auto and home insurance provider with mainly positive reviews. In the survey conducted by MSN, customers reported a smooth claims process, the availability of various plans and discounts, and good policies with no sudden rate hikes. The company also offers affordable home insurance packages.
American General offers comprehensive life insurance packages to provide plan holders with income replacement, mortgage payoffs, or education funds. The insurance provider offers very low premiums to small business owners and large families, with different insurance terms available. Customers reported how their complaints have been addressed promptly and adequately, thus increasing American General’s customer satisfaction scores.
Kaiser Permanente scored the highest for top health insurance providers. It registered high scores in claims satisfaction and customer renewal score. The company offers a selection of individual and family health insurance plans in ten states. Pricing is relatively higher over other health insurance plans but plans are mostly for the long term.